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Privacy Policy

At Salikill, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website. Please read this policy carefully to understand how we handle your personal data.

1. Who We Are

Salikill is a UK-based pest control company that provides pest control services to residential and commercial properties. Our registered office is located at [Insert Address], and our company is registered under the name Salikill Ltd, with Company Number [Insert Company Number].

2. Information We Collect

We may collect and process the following personal data about you:

  • Personal Identification Information: Name, address, email address, phone number.
  • Service Information: Details of the pest control services we provide, including the types of pests, dates of service, and specific treatment details.
  • Payment Information: Credit card details, bank account information (if you make payments for services).
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, and other diagnostic data related to your usage of our website.

3. How We Collect Your Information

We collect your information through various means, including:

  • Direct interactions with you (e.g., when you request a quote, book services, or contact us via email or phone).
  • Automated technologies, such as cookies, when you visit our website.
  • Third parties, such as payment processors or partners.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our pest control services: This includes scheduling, delivering, and invoicing for pest control treatments and services.
  • Customer support: To respond to your inquiries, resolve issues, and provide follow-up assistance.
  • Marketing and communication: With your consent, we may use your contact details to send you promotional material about new services, discounts, and company updates.
  • To process payments: To handle payment transactions securely.
  • Compliance and legal obligations: To comply with legal and regulatory requirements.

5. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Contractual necessity: To fulfil our service agreements with you (e.g., providing pest control services).
  • Consent: For marketing communications or other specific uses where we request your consent.
  • Legal obligations: To comply with legal obligations and respond to government or law enforcement requests.

6. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:

  • Service providers: We may share your data with trusted third-party service providers who assist with our operations, such as payment processors, IT services, and marketing platforms.
  • Legal obligations: We may disclose your personal data if required to do so by law, regulation, or legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of our company or its assets, your data may be transferred as part of the transaction.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or destruction. These precautions include encryption, firewalls, and secure data storage practices. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restriction: You can request that we limit the processing of your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your personal data for direct marketing or legitimate interests.
  • Right to Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience and gather information about website usage. Cookies are small text files placed on your device that help us analyze website traffic and personalize your browsing experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

10. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

11. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

Salikill Ltd
Email: info@salikill.com
Phone: 07955882154
Address: 52 Havelock Road, Gravesend, Kent, DA11 0JG